Effective Date: 9/7/2025
At Modatrex, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following information:
- Personal details (name, email, billing/shipping address, phone number) when placing an order.
- Payment information (processed securely through third-party providers such as PayPal or Stripe — we do not store your card details).
- Technical data such as IP address, browser type, and cookies.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you regarding your order or customer support inquiries.
- Improve our website and user experience.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal data to third parties.
We may share your information only with:
- Trusted service providers (payment processors, shipping companies).
- Authorities if required by law.
4. Cookies
Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser, but some parts of the website may not work properly.
5. Data Retention
We retain your personal information only as long as necessary for the purposes described in this policy or as required by law.
6. Your Rights (GDPR & Privacy Laws)
If you are located in the EU, UK, or Canada, you have the right to:
- Access and request a copy of your personal data.
- Request correction or deletion of your data.
- Withdraw consent for data processing.
- File a complaint with your local data protection authority.
7. Security
We implement industry-standard security measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Contact Us
If you have questions about this Privacy Policy, please contact us:
📧 Email: info@modatrex.com
🌍 Website: www.modatrex.com